Terms of Service

Last Updated: May 20, 2026 Eagle Financial Technologies LLC d/b/a ProposalWin (“ProposalWin,” “we,” “us,” or “our”)

1. Acceptance of Terms By creating an account, purchasing any Services or Software, accessing the ProposalWin website (the “Site”), platform, dashboard, or any related tools (including GovDar), or otherwise using our offerings, you (“Client,” “you,” or “your”) agree to be legally bound by these Terms of Service (“Terms”). If you are acting on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

These Terms govern your purchase and use of our professional services and software/SaaS offerings and replace any prior service agreements (including the ProposalWin Package Agreement) for online purchases made via Stripe or our Site. If you do not agree, do not purchase or use the Services or Software.

2. Definitions

  • “Services” means our professional federal contracting support, including (but not limited to) SAM.gov/DSBS optimization, EDWOSB/8(a) certification and maintenance support, capability statement design, federal buyer outreach, market research reports, bid/proposal identification and assistance, agency-specific marketing materials, compliance advisory, account management, and related consulting as described on the Site or in your order confirmation.

  • “Software” means our proprietary platform, tools, and SaaS offerings, including GovDar (procurement intelligence, bid matching, and opportunity search across federal, state, and local sources), the ProposalWin platform, dashboards, and any associated features.

  • “Deliverables” means tangible work products created specifically for you under the Services (e.g., capability statements, one-pagers, reports).

  • “Client Data” means any information, credentials, documents, or content you provide or upload.

3. Eligibility and Accounts You must be at least 18 years old and a U.S.-based for-profit business eligible for federal contracting. You agree to provide accurate, complete information and keep it current. You are responsible for all activity under your account and must keep login credentials secure. We may suspend or terminate accounts for violations.

4. Orders, Payments, and Billing All purchases are processed through Stripe. By placing an order, you authorize us (and Stripe) to charge your selected payment method for the full amount, including any applicable taxes.

Fees are as displayed on the Site or in your order confirmation at the time of purchase. Certain packages may involve installment billing or automatically transition to recurring month-to-month billing at the then-current rate after the initial term (e.g., $2,000/month as historically offered). Subscriptions and recurring services auto-renew unless you cancel with at least sixty (60) days’ written notice.

You are responsible for all sales, use, or other taxes. We accept major credit cards (3% processing fee may apply) and ACH (preferred). No refunds are provided except where required by law or as explicitly stated for a specific offering. Late payments may incur interest and may result in suspension of Services/Software access.

5. Services and Software License We will provide the Services and Software access as described in your order and on the Site on a commercially reasonable efforts basis. Specific features, deliverables, and scope (e.g., number of outreach campaigns, proposal writing hours) are set forth in the applicable purchase confirmation.

For the Software, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use it solely for your internal business purposes during the active subscription term. You may not: (i) copy, modify, or create derivative works; (ii) reverse engineer, decompile, or attempt to discover source code; (iii) use it for competitive purposes; (iv) resell or sublicense access; or (v) exceed any usage limits.

All rights not expressly granted are reserved by ProposalWin.

6. Client Obligations To enable our performance, you agree to:

  • Provide timely access (within five (5) business days of purchase) to necessary SAM.gov, SBA, GSA, or other federal portal credentials and information.

  • Designate a primary point of contact authorized to provide approvals and feedback.

  • Respond to all requests for information, review, or approval within five (5) business days.

  • Supply accurate, complete company information, past performance data, and capability details.

  • Maintain an active SAM.gov registration and notify us immediately of any changes to NAICS codes, ownership, CAGE code, or key personnel.

  • Comply with all applicable federal regulations (FAR/DFARS, socioeconomic certifications, etc.).

  • Review and approve all marketing materials and Deliverables within specified timeframes.

Failure to meet these obligations may delay or impair performance, and we are not responsible for resulting delays or missed opportunities.

7. Intellectual Property Deliverables created exclusively for you are considered “work made for hire” and become your property upon full payment of all fees due. We retain ownership of all our pre-existing methodologies, templates, tools, Software, platforms, and any improvements or derivatives.

You grant us a limited, royalty-free license to use your name, logo, and a general description of the Services/Software provided as a reference or case study (unless you object in writing within thirty (30) days of purchase).

You retain ownership of your Client Data. You grant us a limited license to use, reproduce, and process Client Data solely as necessary to provide the Services and Software.

8. Confidentiality Each party will hold the other’s confidential information in strict confidence and use it only as necessary to perform under these Terms. This obligation survives termination for three (3) years. Exceptions apply to publicly known information (through no breach), independently developed information, or disclosures required by law (with prior notice where permitted).

9. Representations and Warranties We warrant that we will perform Services in a professional, workmanlike manner consistent with industry standards and that we have authority to enter these Terms.

You represent and warrant that: (i) you are a duly organized entity in good standing with full authority to enter these Terms; (ii) all information provided is accurate and not misleading; (iii) you will comply with all laws; and (iv) any federal contract or certification information you provide is authentic.

10. Disclaimers and No Guarantees WE DO NOT GUARANTEE ANY SPECIFIC CONTRACT AWARDS, REVENUE, SET-ASIDE ELIGIBILITY OUTCOMES, OR GOVERNMENT PROCUREMENT RESULTS. The federal marketplace is subject to budgetary, regulatory, and competitive factors outside our control. All Services and Software are provided on a “commercially reasonable efforts” basis “AS IS” and “AS AVAILABLE,” without any other warranties (express or implied), including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant uninterrupted access or error-free operation of the Software.

11. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL CUMULATIVE LIABILITY UNDER THESE TERMS (WHETHER IN CONTRACT, TORT, OR OTHERWISE) SHALL NOT EXCEED THE TOTAL FEES YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM. NEITHER PARTY SHALL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY.

12. Indemnification You agree to indemnify, defend, and hold us harmless from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of: (i) your breach of these Terms; (ii) your misuse of the Services or Software; (iii) any inaccurate Client Data; or (iv) your violation of applicable laws or third-party rights.

13. Termination Either party may terminate for convenience upon sixty (60) days’ written notice. You remain responsible for fees for Services/Software provided through the effective termination date. We may terminate immediately for cause (material breach uncured within fifteen (15) business days, insolvency, or illegal conduct). Upon termination, you must stop using the Software, return/destroy confidential information, and pay all outstanding fees. Sections 7, 8, 10, 11, 12, and 14 survive termination.

14. Dispute Resolution and Governing Law These Terms are governed by the laws of the State of California without regard to conflict of laws principles. Any dispute shall first be subject to good-faith negotiation for thirty (30) days. If unresolved, it shall be submitted to binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA) in Los Angeles, California. The prevailing party shall be entitled to recover reasonable attorneys’ fees and costs. Judgment on the award may be entered in any court of competent jurisdiction.

15. General Provisions

  • Entire Agreement: These Terms (together with your order confirmation) constitute the entire agreement and supersede all prior understandings.

  • Amendments: We may update these Terms by posting the revised version on the Site; continued use constitutes acceptance. Material changes will be notified where required by law.

  • Assignment: You may not assign these Terms without our prior written consent. We may assign in connection with a merger, acquisition, or sale of assets.

  • Force Majeure: Neither party is liable for delays due to events beyond reasonable control (e.g., acts of God, government actions, pandemics).

  • Severability and Waiver: Invalid provisions are severed; failure to enforce any right does not constitute a waiver.

  • Electronic Signatures and Notices: Electronic signatures and email notices (to the address on file) are valid.

  • Contact: Questions? Email info@proposalwin.com or contact your Account Manager.

BY PURCHASING OR USING OUR SERVICES OR SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.